First, let me just say that I am greatly amazed as to why no one seems to be openly whining about BPI's remittance problems for the last week except for my friend Mighty here (and me, as you will read in the next paragraph), because I Googled it and I came up empty. What, is there some kind of major shushing that's happening? Who makes you shush? BPI? But then again, maybe it's just me and my bright mind at work. Maybe I just typed in the wrong keywords because I have a royal headache and I haven't eaten lunch yet but here I am yapping about my unfortunate experience with BPI. Anyway.
Like Mighty here, I should already have a tidy amount on my account ready to be spent by this time. Actually, my fellow freelance writers who had BDO for accounts got them LAST WEDNESDAY. Which left me and my buddies with BPI accounts still wishing for our money to please, please come. Okay so this just came in. I AM THE ONLY ONE LEFT WHO HAS NOT RECEIVED MY FREAKING MONEY! Now is it always me who comes last, huh? Because we don't have a phone?! Yes, we don't have a landline because we live in the woods. But I have managed to get someone to talk to BPI even without a phone. How resourceful of me.
So Caesar (the friend who made the effort to call BPI for me) called the renowned phone banking services of BPI. Guess what they told him. In summary, it would be "Here's a reference number. We will check it next week". Well, F YOU. Next week? I will be dead by next week so I will not need your freaking reference number by then. Thank you very much. You were way too helpful. I am so humbled. Now what is the use of boasting about phone banker-assisted transactions being available 24 hours a day, 7 days a week if you can't help me during my direst moment of need and only have a reference number to give me (which I obviously can't use to buy my baby diapers) and an offer to find out about my inquiries next week?!? Virg says they should totally sue their brains for non-support, and I SO agree.
Just so everyone knows, I am applying for a new bank account AT ANOTHER BANK because I don't want to maintain bank relations with my current one who cannot even admit that something is wrong with their system. Why do I always end up with companies with poor services? First Xoom, then BPI. I must be so lucky. The gods have chosen me to be the one to experience all this. You say shit happens? Yeah, well, to me it happens all the time. So brighten up. Lemme take all the crap.
If anything, this is a rant of a pissed off customer who is about to go wacko. Do not put on your faith in everything I posted here, because I am seeing red and that doesn't exactly spell objectivity.